Privacy Policy

Last updated: 28 August 2026

Squishe respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Squishe collects, uses, stores and protects personal information when you visit our website, purchase our products, contact us or otherwise interact with us.

1. Information We Collect

Depending on how you interact with Squishe, we may collect information such as:

  • Your name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment and transaction information

  • Information you provide when contacting us

  • Website usage and browsing information

  • Information provided when you subscribe to our marketing communications

We only collect information that is reasonably necessary for operating our business and providing our services.

2. How We Collect Information

We may collect information when you:

  • Place an order through our website

  • Create or use an account

  • Subscribe to our email or marketing communications

  • Contact us

  • Submit a form on our website

  • Interact with our website or online advertisements

  • Browse or use our website

Some information may also be collected automatically through cookies, pixels and similar technologies.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders

  • Arrange delivery of your products

  • Process payments

  • Provide customer support

  • Respond to enquiries

  • Manage returns and refunds

  • Send order and delivery updates

  • Improve our website, products and customer experience

  • Detect and prevent fraud or misuse

  • Send marketing communications where you have consented or where otherwise permitted by law

  • Comply with legal and regulatory requirements

4. Payments

Payments made through our website may be processed by third-party payment providers.

Squishe does not generally store your complete credit or debit card details on our own systems.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

5. Shopify and Service Providers

Our online store is powered by Shopify.

We may use third-party providers to help us operate our business, including payment processors, shipping and delivery providers, email and marketing platforms, analytics providers, fraud prevention services and customer support tools.

These providers may receive personal information where reasonably necessary to provide their services to us.

6. Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our website, improve our services and support marketing and advertising.

You can adjust certain cookie settings through your browser. Some website features may not function correctly if certain cookies are disabled.

7. Marketing Communications

If you subscribe to receive marketing communications from Squishe, we may send you information about products, promotions, new releases and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending important transactional communications, such as order confirmations or shipping updates.

8. Sharing Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, including:

  • Payment providers

  • Shipping and delivery providers

  • Shopify and technology providers

  • Marketing and email providers

  • Analytics and advertising providers

  • Professional advisers

  • Government authorities or law enforcement where required or permitted by law

We do not sell your personal information as a business practice.

9. Overseas Disclosure

Some of the service providers we use may store or process personal information outside Australia.

This may include Shopify and other technology, payment, marketing, analytics or delivery service providers.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy obligations.

10. Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Access and Correction

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete.

Please contact: squisheclips@gmail.com

We may need to verify your identity before processing certain requests.

12. Privacy Complaints

If you believe that we have mishandled your personal information or breached applicable privacy obligations, please contact us first so we can investigate and respond to your concern.

Privacy contact: squisheclips@gmail.com

We aim to respond to privacy complaints within a reasonable period.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.

The latest version will always be published on this page.

14. Contact Us

If you have questions about this Privacy Policy or how Squishe handles personal information, please contact: squisheclips@gmail.com.