Shipping Policy

Last updated: 28 August 2026

We want your Squishe order to reach you safely and as quickly as possible.

Order Processing

Orders are generally processed within [1–2 business days] after your order has been placed.

Orders placed on weekends or Australian public holidays will generally begin processing on the next business day.

During product launches, sales, promotions or other busy periods, processing times may take a little longer. If there is a significant delay with your order, we'll do our best to keep you updated.

Delivery Within Australia

We currently ship to addresses within Australia.

Estimated delivery times after dispatch are:

  • Standard Shipping: approximately [6–10 business days]

  • Express Shipping: approximately [1–4 business days]

Delivery times are estimates only and may vary depending on your location, courier delays, public holidays, weather, peak periods and other circumstances outside our control.

Remote and regional areas may take longer to receive their orders.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping option selected.

From time to time, Squishe may offer free shipping promotions or other delivery offers. Any applicable offer will be displayed on our website or at checkout.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where tracking is available.

You can use the tracking information provided to check the progress of your delivery.

Please make sure your delivery address is correct before completing your order.

Incorrect Delivery Information

Squishe is not responsible for delays or additional delivery costs resulting from an incorrect or incomplete address entered during checkout.

If you realise that you have entered the wrong address, contact us as soon as possible at:

Email: squisheclips@gmail.com

We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or dispatched.

Delayed or Missing Orders

If your order appears to be delayed, please check the tracking information provided by the courier.

If your order has not arrived within a reasonable period after the estimated delivery timeframe, contact us at squisheclips@gmail.com with your order number and we will investigate the delivery with the relevant courier.

Lost or Damaged Parcels

If your parcel appears to have been lost or arrives damaged, please contact us as soon as possible.

We may ask you to provide photographs of damaged packaging or the product to help us investigate the issue with the courier.

Nothing in this Shipping Policy limits your rights under Australian Consumer Law.