Terms of Service

Last updated: 28 August 2026

Welcome to Squishe.

These Terms of Service apply when you access or use the Squishe website or purchase products from us.

By using our website or placing an order, you agree to these Terms of Service.

1. About Squishe

Squishe is an Australian hair accessories brand offering claw clips and related hair products through our online store. Our products are designed with everyday comfort, secure hold and versatility in mind.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without notice.

3. Pricing

All prices displayed on our website are in Australian dollars unless otherwise stated.

Prices may change at any time, but changes will not affect orders that have already been accepted and confirmed by us.

Where applicable, prices include GST.

4. Orders

When you place an order through our website, you are making an offer to purchase the products selected.

After placing an order, you will generally receive an order confirmation email.

An order is not considered accepted if we are unable to fulfil it due to circumstances such as stock availability, pricing errors, payment issues or other legitimate reasons.

If we need to cancel an order after payment has been received, we will provide an appropriate refund.

5. Payment

We accept the payment methods displayed at checkout.

Payment must be successfully processed before an order is dispatched.

Payment information may be processed by third-party payment providers.

6. Shipping

Shipping information, estimated delivery times and applicable shipping charges are described in our Shipping Policy.

Delivery timeframes are estimates and may be affected by circumstances outside our reasonable control.

7. Returns and Refunds

Returns, refunds and exchanges are handled in accordance with our Returns & Refunds Policy.

Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law.

8. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Where a product does not meet a consumer guarantee, you may be entitled to a repair, replacement or refund depending on the circumstances.

Nothing in these Terms of Service is intended to limit or exclude those rights.

9. Website Use

You agree not to use our website:

  • For unlawful or fraudulent purposes

  • To interfere with the operation or security of our website

  • To attempt to gain unauthorised access to our systems

  • To copy, reproduce or misuse our website content without permission

  • In a way that could damage, disable or impair our website or services

10. Intellectual Property

Unless otherwise stated, the content on this website, including Squishe branding, logos, photographs, graphics, product descriptions, text and other materials, belongs to Squishe or is used with permission.

You must not reproduce, modify, distribute or commercially use our content without our written permission.

11. Third-Party Services and Links

Our website may contain links to or integrate with third-party websites and services.

We are not responsible for the content, privacy practices, availability or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. Website Availability

We aim to keep our website available and operating correctly, but we do not guarantee that the website will always be uninterrupted, error-free or available.

We may temporarily suspend or modify parts of the website for maintenance, updates or other operational reasons.

13. Errors and Corrections

We make reasonable efforts to ensure that information on our website is accurate.

If we discover an obvious error, including an incorrect price, description or availability, we may correct the error and, where appropriate, contact affected customers.

14. Limitation of Liability

To the maximum extent permitted by law, Squishe is not responsible for loss or damage arising from your use of our website or products except where liability cannot lawfully be excluded or limited.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot legally be excluded under applicable law, including the Australian Consumer Law.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with the updated date.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Governing Law

These Terms are governed by the laws of South Australia and applicable Commonwealth laws of Australia.

Any disputes will be dealt with in accordance with applicable Australian law.

17. Contact Us

If you have any questions about these Terms of Service, please contact: squisheclips@gmail.com